xbjili Privacy Policy — How Is Your Personal Data Handled on Our Platform?

When you register an account on xbjili, we collect personal details such as your full name, date of birth, email address, mobile number, and a government-issued ID for identity verification purposes. During the course of your use of the platform, we also collect transactional data including deposit amounts, withdrawal requests, betting history, and game activity — all of which are necessary to operate your account correctly and comply with applicable Philippine regulations. We collect technical information automatically when you access our platform, including your IP address, device type, browser version, operating system, and session timestamps, which help us detect suspicious activity and improve platform performance. If you contact our support team, we retain records of those communications to ensure consistent service and to resolve any disputes that may arise. We may also collect location data at the point of registration to confirm that you are accessing the platform from within a permitted jurisdiction. All information collected is limited to what is genuinely necessary for the purposes described in this policy, and we do not collect sensitive personal data beyond what is required for identity verification and responsible gaming compliance.

The personal information you provide is used primarily to create and manage your xbjili account, process deposits and withdrawals in Philippine pesos, verify your identity in line with anti-money laundering requirements, and deliver the sports betting, live casino, and slot game services you have signed up for. We use your contact details to send you important account notifications such as transaction confirmations, security alerts, and updates to our terms or policies — these communications are service-related and cannot be opted out of while your account remains active. With your separate consent, we may also send you promotional messages about new games, special offers, or platform features; you can withdraw this consent at any time through your account settings. Technical and behavioural data collected during your sessions is used to analyse platform performance, identify and fix bugs, prevent fraud, and personalise your experience where possible. We do not use your personal data to make fully automated decisions that produce significant legal effects on you without human review. All processing of your data is carried out on a lawful basis, including contractual necessity, legal obligation, and — where applicable — your explicit consent.

xbjili does not sell, rent, or trade your personal information to any third party for their own marketing or commercial purposes — this is an absolute commitment we make to every player on our platform. We do share limited data with carefully selected service providers who assist us in operating the platform, including payment processors who handle your PHP deposits and withdrawals, identity verification providers who confirm your documents, and cloud infrastructure partners who store data securely on our behalf; all such providers are bound by strict confidentiality agreements and are only permitted to use your data for the specific purpose for which it was shared. In certain circumstances, we are legally required to disclose personal information to Philippine regulatory authorities, law enforcement agencies, or courts when presented with a valid legal request, and we will comply with such obligations while notifying you where permitted by law. If xbjili undergoes a business restructuring, merger, or acquisition, your personal data may be transferred to the successor entity, but only under the same privacy protections described in this policy. We do not share your data with other online gaming platforms, advertising networks, or data brokers under any circumstances. Any third party that receives your data is subject to the same level of data protection that we apply internally.

We retain your personal information for as long as your xbjili account remains active and for a period of at least five years after account closure, in order to meet our obligations under Philippine anti-money laundering laws and gaming regulations. Transaction records, betting history, and identity verification documents are kept for the full retention period required by applicable law, even if you request account deletion before that period expires. Communications with our support team are retained for up to three years from the date of the last interaction, unless a longer period is required for an ongoing dispute or legal matter. Technical logs such as IP addresses and session data are retained for a shorter period — typically twelve months — unless they are needed in connection with a security investigation. Once the applicable retention period has passed, your data is securely deleted or anonymised so that it can no longer be linked back to you as an individual. You may request information about the specific retention periods that apply to your data by contacting our support team directly.

As a player based in the Philippines, you have a number of rights over your personal data under the Data Privacy Act of 2012 and its implementing rules. You have the right to access a copy of the personal information we hold about you, to request corrections if any details are inaccurate or incomplete, and to object to certain types of processing where you believe our use of your data is not justified. You may request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations described above. You also have the right to data portability — meaning you can request that we provide your data in a structured, commonly used format so that you can transfer it to another service if you choose. To exercise any of these rights, please contact our support team using the email address provided on this site; we will respond to all valid requests within thirty days. If you believe your rights have not been respected, you have the right to lodge a complaint with the National Privacy Commission of the Philippines.

xbjili uses cookies and similar technologies such as local storage and session tokens to keep you logged in, remember your preferences, and ensure the platform functions correctly across your devices. Essential cookies are strictly necessary for the operation of the platform and cannot be disabled without affecting your ability to use core features such as account login and transaction processing. We also use analytics cookies to understand how players navigate the platform, which pages are most visited, and where technical issues occur — this data is aggregated and does not identify you personally. You can manage your cookie preferences through your browser settings at any time; most browsers allow you to block or delete cookies, though doing so may affect your experience on the platform. We do not use third-party advertising cookies or allow external ad networks to place tracking technologies on our platform. For more detailed information about the specific cookies we use and their purposes, please contact our support team.

We apply industry-standard technical and organisational security measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. All data transmitted between your device and our platform is encrypted using TLS (Transport Layer Security), and sensitive information such as payment details and identity documents is stored using strong encryption at rest. Access to personal data within our organisation is restricted on a need-to-know basis, and all staff who handle player data are trained in data protection responsibilities and bound by confidentiality obligations. We conduct regular security assessments and vulnerability testing to identify and address potential weaknesses in our systems before they can be exploited. In the event of a data security incident that is likely to affect your rights or freedoms, we will notify you and the relevant Philippine authorities within the timeframes required by law. While we take every reasonable precaution, no online platform can guarantee absolute security, and we encourage you to use a strong, unique password for your xbjili account and to enable any additional security features available in your account settings.

xbjili may update this Privacy Policy from time to time to reflect changes in our services, applicable Philippine law, or regulatory guidance from the National Privacy Commission. When we make material changes, we will notify you through a prominent notice on the platform or via the email address registered to your account, giving you reasonable time to review the updated policy before it takes effect. The date at the top of this page will always reflect when the policy was last revised, so you can easily check whether it has changed since your last visit. We encourage you to review this page periodically to stay informed about how we are protecting your information. Your continued use of the xbjili platform after any update constitutes your acknowledgement of the revised policy. If you have questions or concerns about any aspect of this Privacy Policy, please visit our FAQ page or reach out to our support team directly.